When a CSV file has been imported, the library system goes through a process that matches records in the CSV against records in the Borrowers table. It attempts to match records based on their Management System ID and failing that, their surname and forename.

If a record is not matched (such as the new users) then they are left in the enrolment table as 'new'. The easiest way to check for borrowers that are potentially duplicates, is to look down the list in the Intake table.

• Open the Intake table from Management -> Database -> Intake
• Check down the list using the mouse wheel or the scroll bar

Checking the total number of records that have been imported is often a good indicator too.

• From the Intake table, look at the record count at the top right hand corner.

Generally, if you have been informed how many new pupils there are you will have an idea whether this number reflected in the record count is about right or not. In the event that you do suspect a few of the borrowers need matching to their respective Borrower record you can use the resources below to help.